Eezy Office provides a limited one-year warranty for furniture. This warranty applies under conditions of normal office use but does not apply to defects that result from negligence, soiling, improper cleaning, misuse, abnormal use, accident, or commercial use. For fabrics on our chairs, this warranty does not apply to piling, cleaning, shrinkage, wrinkling, wear, dye-lot variance, damage or failure due to chemical treatment other than by the fabric manufacturer, or damage caused by pets.
We will, for one year following the date of the original purchase, repair or replace, or provide a substitute for, any piece or part found by Eezy Office to be defective in material or workmanship. Any costs for packing and shipping are not covered under this warranty. To obtain proper service under this warranty, the original purchase receipt should be kept.
Your Housessories furniture is made of quality materials that will last with regular care and maintenance.
Lacquered surfaces ‘Matte varnish’
These surfaces are made with special lacquers in several layers. However, due to external impacts such as light, dirt and heat the surface is subject to a natural ageing process, so it may become darker with time. You should wipe the lacquered surface regularly with a non-scratching damp cloth and then clean and dry it right away. If a surface is more heavily soiled, please use warm water with a mild liquid detergent. Clean the lacquered surface applying large circular motions (no scouring, no polishing) without much pressure.
Lacquered surfaces ‘High gloss’
Signs of usage are more easily visible on high-gloss surfaces than on matt lacquers, so these should be handled more carefully. Slight scratches do not impair its use and are unavoidable with extended usage. To clean the surface, use a soft, damp cloth and wipe it without applying much pressure, then clean and wipe dry with a soft cloth. Never use scouring powder.
Wood and wood veneer
Wood and wood veneer parts should only be cleaned with a damp cloth in the direction of the grain. Afterwards dry immediately with a lint free cloth. Spilled liquids should be removed instantly, otherwise swelling will occur, damaging the furniture. Hot objects should not be placed on the surface, as this may result in discoloration. Occasionally polish wood with a high-quality non-silicone furniture polish every few months.
Remove adhesive tapes and glass labels as soon as the furniture has been delivered. Adhesive residues on the glass surface may be removed using rubbing alcohol or acetone and a soft cloth.
Do not apply acetone on the lacquered surfaces. Do not use aggressive and solvent-containing detergents or hard objects such as scrapers, blades or steel wool for cleaning glass, as these may scratch it. Glass is best cleaned with clear water using a micro-fiber cloth. When required, commercially available mild glass detergents may be added. Should it happen that the glass pane is heavily soiled after all, you may add rubbing alcohol or a small amount of liquid detergent. The surface must be wiped right away with plenty of clear water and then cleaned with a dry cloth to prevent residues of the detergent from penetrating the glass surface and remaining there.
Clean the mirror surface with just a soft microfiber cloth. If still soiled, clean with clear water and wipe dry with a cloth. Never use scouring or aggressive detergents.
Make sure that no hot objects are ever placed on the surfaces and no liquids are left on them. These should always be removed immediately.
Fabric does not require a great deal of care. Hoovering the surface regularly with a vacuum cleaner is sufficient. If the surface is soiled, dab it with a damp cloth. Do not rub. Depending on the type of soiling, an upholstery shampoo may also be used.
The differences in types of hides, methods of tanning and finishing result in the uniqueness of texture and the wide variations in its characteristics. Genuine leather has natural features like wrinkles, scars, scratches, grain, backbone markings and color variations. These variations are the features which enhance the aesthetic and character of the leather, and they do not affect its durability or strength. As such, no two hides are exactly alike, therefore color and texture may vary, and exact matches may not always be possible. Genuine leather is durable, but it still requires routine maintenance and cleaning. To prevent you leather furniture from drying and fading, keep it away from direct sunlight and heat sources. Regular dusting with a soft cloth is sufficient, do not use rough textured materials to clean as it leather can be scratched, cut and marked.